Tax Free

Please finish payment and bring your passport, receipts and purchased goods to the Service Counter (AEON store).Business hours and service hours of tax exemption may differ.
*The availability of tax-exempt service depends on each tenant.
Guidance of tax-free procedure
Our store does not charge any fee for tax-free procedures. We will refund the consumption tax amount of the tax-free product in Japanese Yen.
Those eligible for
tax-free procedure
*Has been in the country for less than 6 months
(re-entory dates do not apply)
Application period
Location for application
Tax-free goods
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Onry general goods
……Products apart from consumables
Purchased amount for tax-free products
A total of at least ¥5,000 (Excluding tax)
on the day of purchaseAttention
Purchased products must leave the country within 6 months after your arrival in Japan.
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Only consumables
……Other consumables, batteries, films etc.
Purchased amount for tax-free products
A total of at least ¥5,000 and no more than ¥500,000 (Excluding tax)
on the day of purchaseAttention
Purchased products must leave the country within 30 days after the date of purchase.
-
General goods+consumables
……Other products
Purchased amount for tax-free products
A total of at least ¥5,000 and no more than ¥500,000 (Excluding tax)
on the day of purchaseAttention
Purchased products must leave the country within 30 days after the date of purchase.
Tax-free procedure
-
1
After purchasing goods, we ask that the person who made the purchase carry out the tax-free procedure within the same day (within open hours for the tax-free procedure).
-
2
Please display the following necessary items.
- A.Receipt of purchased goods (written receipts are unaccepted)
- B.Passport of the person who made the purchase
(Must have a verification seal for landing, copies are unaccepted)
*Crew members must have a “crew member’s landing permit” - C.Purchased products
*The name on the passport and credit card must be identical.
-
3
Please sign the Covenant of Purchaser of Consumption Tax-Exempt of Ultimate Export.
-
4
We will refund the balance of the purchased amount including tax and the tax-free purchase amount.
-
5
Please submit the Record of Purchase of Consumption Tax-Exempt for Export attached to your passport at the time of departure.
Attention
- Products to be consumed in Japan, goods for business/ sales, and items purchased at stores not operated by our company are not exempt from tax.
-
Consumables, or general goods that were exempt from taxation along with consumables, will be packaged so it cannot be opened.
Please do not open the package until you have left the country.
*If the package is opened you will be charged with tax upon departure.


About custom and import restrictions
The restrictions for some food products and beverages may vary according to countries. Please confirm the restriction rules of your destination on your own.